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Candle Care Instructions

Every one of our scented candles is painstakingly crafted to provide you hours of fragrant delight. To prolong their high quality and ensure safety, please follow our guidance to achieve the best experience. This will keep them looking and functioning at their best.


Burning Instructions

  • Position on a flat, fire-resistant surface. Light your candle in a well-ventilated room, away from drafts, or fans, which can cause "sooting" (black marks on the vessel), or rapid, uneven burning.
  • Burn candle for at least three to four hours on the first use. Burning for less time can cause the candle to 'tunnel', which leaves a build-up of wax around the vessel's sides. Burning for longer periods (over four hours) can cause the wick to move, or slant.

*Note* Noticing wax hang-up? This is normal! The wax will melt as the flames(s) in the middle get hotter over time.

  • Make sure you stop burning your candle when 10mm of wax remains at the bottom, keeping an eye on a burning candle when the wax is low.
  • Always keep the candle away from kids and pets. Never leave your candle unattended. Always extinguish the flame before leaving. 

Caring for Wicks

  • Keep the wax pool clear of wick trimmings and matches, as debris in the wax can act as a secondary wick, encouraging your candle to burn faster.
  • After extinguishing the flame with a snuffer, center and straighten the wick. Burning for too long can cause the wick to move, or slant. If you see a flaming wick come close to the vessel wall, extinguish the flame and straighten the wick to prevent the vessel from cracking.
  • Long, or crooked wicks can create high flames, smoking, or sooting. Trimming the wick to 1/4 inch (5mm) before each burn is the easiest way to prevent this.

Storing Your Candle

  • When your candle isn't in use, store in a cool dry place away from direct sunlight. Cover the candle with a dust cover or lid to protect the wax from dust, which can dull its scent and cause problems during burning.
  • Condensation on the surface of a candle is a sign it has not been stored correctly, or has been stored for too long. Make sure to wipe this away with a paper towel before lighting.
  • Storing candles for too long can affect the scent, so use your candle in a reasonable time to make the most of its beautiful fragrance.

Tarts or Melts

  • Only use an approved tart warmer for your melts.
  • Never leave warmer unattended.
  • Keep warmer away from children and pets.
  • Warmer trays may become hot, handle with care!